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Jessie Owens

Jessie Owens

Systems Administrator • Veteran • Builder

Enterprise IT, automation, homelab infrastructure, and small-business technology.

Security+ A+ Azure Fundamentals ITIL Active TS/SCI Clearance
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ROLESystems Administrator
BACKGROUNDU.S. Air Force IT
EDUCATIONWGU — B.S. Information Technology (In Progress)
BUSINESSFounder, Eldritch IT
01

About

about.md

I build and support dependable technology for organizations that need their systems to work clearly, securely, and consistently.

I’m a Systems Administrator with a U.S. Air Force IT background and an active TS/SCI clearance. My work is grounded in enterprise support, endpoint operations, troubleshooting, access, documentation, and the practical details that keep teams moving.

I hold CompTIA Security+ and am pursuing a B.S. in Information Technology at WGU. I also founded Eldritch IT to bring structured, security-minded technology support to small businesses.

02

Experience

experience.log
2026–PresentSysCom, Inc.

Help Desk Specialist / Enterprise IT Support

  • Administer enterprise user accounts, permissions, security groups, distribution groups, and authentication support within a secure environment.
  • Support workstation lifecycle operations including deployment, imaging, software installation, patch management, and secure configuration.
  • Participate in vulnerability remediation, compliance activities, and change management processes.
  • Provide enterprise technical support while maintaining operational continuity, security requirements, and customer communication standards.
2021—2026United States Air Force

Client Systems Technician

  • Administered and supported client systems in mission-focused, security-conscious environments.
  • Diagnosed endpoint, account, software, peripheral, and connectivity issues.
  • Worked within formal security, change, documentation, and escalation procedures.
  • Delivered support with an emphasis on reliability, accountability, and operational continuity.
03

Eldritch IT

business.ops
FOUNDER & OPERATOR

Practical IT operations for small businesses.

Eldritch IT is a managed IT services business built around useful systems, honest scope, and durable client support. I handle its operational work and technical direction.

01Managed IT services

Small-business technology support

02Documentation workflows

Repeatable, organized service delivery

03Outreach processes

Intake, follow-up, and client communication

04Internal systems

Consistent business operations

04

Homelab & Automation

infrastructure.yml

A working environment for learning, testing, and building useful infrastructure.

CORE SYSTEMS

Linux & containers

Linux administration, Docker and Podman workloads, service configuration, maintenance, and recovery.

NETWORK SERVICES

Routing & access

Reverse proxies, DNS, network segmentation, secure remote access, and service exposure.

SELF-HOSTING

Private infrastructure

Self-hosted services and media infrastructure managed for reliability, usability, and control.

AUTOMATION

Local AI tooling

Local AI and automation workflows that reduce repetitive work and improve information handling.

LinuxDockerPodmanDNSReverse ProxyNetwork SegmentationLocal AI
05

Certifications

credentials.json
CompTIASecurity+
CompTIAA+
MicrosoftAzure Fundamentals
PeopleCertITIL Foundation

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Need a systems-minded IT professional?

Emailjessie@owens-legacy.com↗ LinkedInView profile↗ Websiteowens-legacy.com↗